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"Never promise more than you can do"

St. Ignatius Loyola

Services

Custom software development Custom software development

Our custom software development projects span the whole life cycle of software development, from requirements...

System planning System planning

Based on our skill and experiences we are able to elaborate plans, analyses needed for working out complex...

IT consulting IT consulting

In the framework of consultancy we provide IT system analysis, development conception elaboration, strategy...

Support Support

In the frame of our productsupport service we ensure the comprehensive support of systems we developed.

Support

Support

In the frame of our productsupport service we ensure the comprehensive support of systems we developed.

The proper productsupport is a general requirement against the product- disposer. It is obvious, that we provide a comprehensive support service to the systems we developed.

What does our service range in addition to the habitual support over?


Beside the generally expectable services we deal with the undermentioned ones  emphasized:

-    accomplishment of individual demands arising in course of our products’ using,
-    continuous counselling in interest to acquire the optimal usage,
-    accomplishment of ad-hoc demands according to possibilities, on short schedule.

What kind of channels are we available for our Clients by?


Beside the ordinary connects by telephone and e-mail we operate on our homepage also client service module. In our Client service system our user can record their proposals, development demands, respectively the occurrent errors in online way. They can continuously follow the notices’ status.

What kind of quality of support do we provide?


In course of productsupport we make the standard of our service from incoming of Clien’s inquiry, message to deliverance of solutions valuable. We provide conventional guarantee for the fully accomplishment of the agreed service- levels both in course of problems’-,’claims- and demands- handling.

Through our Client-service software available on our homepage we ensure convenient notice-possibility, as well as following possibility realizable by the Cliens themselves.

 
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